With 30 years of highly successful Auto Dealer Profit Development, N.A.D.S is known in the Automotive Industry for our unrelenting dealer partner loyalty; and incomparable work ethic. N.A.D.S works with your Management Team; We are “second – to – none” in moving the F&I needle and increasing dealer bottom line guaranteed found gross profit. N.A.D.S is tenacious and relentless in pursuing profits for our Dealer Clients; our over-the-top sense of urgency has created a foundation of Industry relationships spanning decades. We have Offices in Lakewood, OH; Lake Lure, NC; and Jacksonville, FL, & Toronto, ON. We have Agents in Ohio, North Carolina, South Carolina and Florida. The partnership of Auto Dealer Client and North American Dealer Services is a formula for success regarding income growth, customer service, and customer retention. This is what we bring to our highly valued Auto dealer Clientele.

We do not bring something to the table. We bring the Table.

N.A.D.S. Guarantee

$500-$750 PVR Increase *

10%-15% VSC Penetration Increase *

Unparalleled Compliance Management

By far the best F&I Department Training Available in Your Market.
(1x1; in store; in class seminar; virtual)

Highly Competitive Dealer Cost Structure - Guaranteed Claims Payment⁺

Best overall Agent/Rep Service, Training, Follow-up, Profit Development and Personnel Motivation,
which Dealer and Dealer Personnel will encounter in their respective area(s) of operation.

*Based upon NADS “Formula for Success”   ⁺Based upon Product Production

Serving Dealerships Across North America

We have international coverage with N.A.D.S. Agents managing the following N.A.D.S. territories:

OH, NC, SC, WV, Ontario CA, FL

Company History

“North American Dealer Services has been providing Profit Solutions to our Dealer Partners since 1989”

• 1986: NADS Founder, Terry Pfaff, spends 5 years undergoing indoctrination with Pat Ryan and Associates.
• 1989: North Coast Dealer Services, LLC is formulated in Cleveland, OH, as an Automotive Industry Agency.
• 1990-1995: NCDS acquires a number of major “Players” within Northeast Ohio: Spitzer Automotive Group; Fred Martin Automotive Group; Ganley Automotive Group; Liberty Automotive Group; Classic Automotive Group, to name a few of the 100+ Dealer Clients
• 1995-2009: NCDS acquires arguably the most effective, profitable and well-run
• Organization in the US: Ricart Automotive Group. 1999-2005: North Coast Dealer Services Ltd. evolves into North American Dealer Services Ltd. NADS partners with Zimmerman Partners Advertising. NADS/ZADV acquire 100’s of the largest, well-known and well-run Auto Dealer Groups in the history of the US Auto Industry. The “Who’s Who” of the Auto Dealer world.
• 2005 to present: NADS continues to conduct highly successful and highly profitable long-term relationships with 30 year Dealer Clients who are, by now, true business friends!!

Management Team