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Testimonials

I have done business with N.A.D.S for over 20 years. They are a tremendous F&I partner, and even more so, their founder Terry Pfaff is a tremendous individual. I would recommend them to any dealer looking to improve their F&I performance.


Ken Ganley
CEO of Ganley Auto Group
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I strongly recommend North American Dealer Services as the right choice for an Auto Dealer/ Finance and Insurance Company partnership. I have known Terry Pfaff, Founder/CEO, N.A.D.S., since 1997. In 2014, Nourse Automotive Group, 15 rooftops, engaged in a partnership with N.A.D.S. involving one VSC product. The found income created was over $200,000 that year, above and beyond current existing F & I dollars. Our found, incremental income growth has been excellent 2014 to present. We have increased the Nourse suite of N.A.D.S. products from 1 VSC product to 3 VSC products.

From 2015 to 2019, have averaged $300,000+ to $400,000+ annualized gross profit; we will exceed $500,000+ this year (2020). Our VSC penetration % has risen from 47% to 53%.

The above quantifiable Auto Dealer/N.A.D.S. profit increase performance; training expertise; and overall second-to-none Agency professionalism should help a Dealer/Owner see why North American Dealer Services is a tremendous Win-Win for any prospective Auto Dealer partner. Whether you utilize N.A.D.S. as a one product niche source, or as your main F & I Department agency for most/all products, you will be delighted to see your department needle move significantly. I wholeheartedly vouch for North American Dealer Services as the absolute right choice for your store.


Brent Dryden
General Manager of Nourse Automotive Group
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The N.A.D.S company sense of urgency regarding the Auto Dealer gross profit bottom line is second to none. Their honesty, integrity, and character allow them to operate as an integral member of the dealership senior management team. N.A.D.S will move your needle.

I'm pleased to offer a recommendation on behalf of Mr.Terry Pfaff, CEO, North American Dealer Services. In 1995, Terry pursued a business relationship with me. His organization has consistently displayed a true commitment to excellence

I would highly recommend Mr. Pfaff and North American Dealer Services.


Greg Dryden
VP of Chrysler, Training
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Every year since 1996, our Dealer objectives have been exceeded due to the N.A.D.S retail knowledge, inexhaustible commitment to excellence, and exceptional ability to cultivate others. The N.A.D.S. fervor is a testimonial to their belief in the programs they offer. The increased "bottom line" profits realized by Ricart Automotive are a validation of their company mission. I highly recommend M.r Pfaff and North American Dealer Services, Ltd.

I am pleased to offer the recommendation of Mr. Terry Pfaff, CEO, North American Dealer Services, Ltd and his Organization. In September of 1995, Mr. Pfaff and N.A.D.S enthusiastically pursued a business relationship with Ricart Automotive to provide customized F&I Department management training. We are currently realizing a F&I products penetration which will translate into several million dollars this year.


Rhett Ricart
CEO of Ricart Properties
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The N.A.D.S company's sense of urgency regarding the dealerships gross profit is second to none. Their honesty, integrity, and character allow them to operate as an integral member of our dealership management teams. N.A.D.S will move the needle.


Randy Hoffman
Senior Vice President of Ed Morse Automotive Group
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Mike Bass Ford has sold N.A.D.S. products for over 25 years. Anyone wishing to increase their company "bottom line" should jump at the opportunity to have Terry Pfaff as a partner. I highly recommend his entire organization.


Gary Aufdenkampe
F&I Director
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This organization has performed as well if not better than any F&I department-Related agency with whom we have done business. Specifically, I've been impressed with their Compliance Training, Menu Training, and In-Store Product Sales.


Patrick DiCesare
Eastside Mazda Volkswagon