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North American
Dealer Services

Providing Industry-Leading Finance and Insurance Products, Programs and Services to Automotive Dealers Nationwide

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  • Our Mission

    North American Dealer Services works FOR its highly valued Auto Dealer Clients. We live in our Dealers’ stores. We ingratiate ourselves with ALL Dealership employees. We operate “shoulder to shoulder” on a daily/weekly/monthly basis with the Dealer Management Team. We guarantee a significant increase in Dealer found, incremental income growth within his or her Finance and Insurance Department. We train and train and train.

    There are two types of Automotive Dealerships:     Trained   and   Untrained

What our clients say

I have done business with N.A.D.S for over 20 years. They are a tremendous F&I partner, and even more so, their founder Terry Pfaff is a tremendous individual. I would recommend them to any dealer looking to improve their F&I performance.


Ken Ganley
CEO of Ganley Auto Group

Featured Clients

Current & Past Clients from the Last 3 Decades

Ricart Auto Group

Ganley Auto Group

Mike Bass Ford

Nourse Auto Group

Liberty Auto Group

Potamkin Auto Group

Ed Morse Auto Group

Classic Auto Group

Hometown Auto Group

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Serving Dealers & Their Customers

Our suite of products, programs, & services bring a variety of solutions for our dealer clients to manage, develop, increase profit, & better operate their dealerships.

Automotive

Commercial Vehicles

Motorcycles

Off-road Vehicles

Recreational Vehicles

Heavy Duty Trucks

Marine Vehicles

Medium Duty Trucks

Go to Our Reference List

The best way to evaluate our services and track records is to reach out to our featured customers.

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Our Services

N.A.D.S. F&I University

  • Off-site Training
  • In-Store Training
  • Virtual
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Dealer Programs & Solutions

  • Dealer Capital Loans
  • Compliance
  • F&I Department Menu 
  • F&I Department Lending Sources 
  • Reinsurance
  • Customer Retention
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Finance & Insurance Products

  • Warranty
  • Vehicle Service Contracts
  • Loss, Replacement and Theft Protection
  • Bundle Service Contracts
  • Employee Benefits
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Compliance & Ethics

Effective sales approaches with compliance and ethics to improve dealership profitability:

  • Current Laws
  • Regulations
  • Best Practices
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About N.A.D.S.

With 30 years of highly successful Auto Dealer Profit Development, N.A.D.S is known in the Automotive Industry for our unrelenting dealer partner loyalty; and incomparable work ethic. N.A.D.S works with your Management Team; We are “second – to – none” in moving the F&I needle and increasing dealer bottom line guaranteed found gross profit. N.A.D.S is tenacious and relentless in pursuing profits for our Dealer Clients; our over-the-top sense of urgency has created a foundation of Industry relationships spanning decades. We have Offices in Lakewood, OH; Lake Lure, NC; and Jacksonville, FL, & Toronto, ON. We have Agents in Ohio, North Carolina, South Carolina and Florida. The partnership of Auto Dealer Client and North American Dealer Services is a formula for success regarding income growth, customer service, and customer retention. This is what we bring to our highly valued Auto dealer Clientele.

We do not bring something to the table. We bring the Table.

Terry Pfaff, CEO & Christian Pfaff, COO

Get in Touch

Please reach out if you have any questions on our products and services.

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What we are about:

  • Providing Profit Solutions to Our Dealer Partners, since 1989.

Satisfaction Clients

We pride ourselves on retaining our dealer clients for decades.

Have any Questions?

Ask us anything, we’d love to answer!

Christian Pfaff

Guardians of Hope

We at North American Dealer Services send a portion of every commission dollar to our non-profit organization, Guardians of Hope, to serve Cleveland’s impoverished Urban families.

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